Industry insights from
the people building

The utility billing software market is dominated by vendors that built their products before smartphones existed. Here's why pricing hasn't moved, and what to do about it.

Most warehouse managers don't realize how much their WMS is costing them in productivity — not just in license fees, but in daily friction their team fights through. Here are the signs to watch for.

A behind-the-scenes look at our fastest utility migration to date. What made it work, what we learned, and what the district's billing manager said after the first automated cycle ran.

When you add up the license, the "optional" modules, the support contracts, the implementation consultants, and the staff hours — legacy OSS/BSS costs 5–8× what the sticker says. Here's the full breakdown.

We tracked job completion data from 18 field service companies before and after switching to algorithmic dispatch. The average technician completes 1.6 more jobs per day. Here's exactly how that translates to revenue.

The insurance industry spent $250B on IT last year. But most of that money is holding together systems that should have been retired a decade ago. The window for smaller carriers to modernize cheaply is now.