system.online|v2.1.0|dallas, tx
status: operational|00:00:00
Utility Management

Billing software your
utility team will love

Stop paying $20,000+/year for legacy software designed in 2003. Virobit automates your entire billing cycle, gives customers a modern self-service portal, and gets you live in 5 days — at 90% less cost.

$ book_demo() view_features →

No contract · 5-day migration · Cancel anytime

virobit — utility-billing.sh▸ click to interact
// billing time saved
70%
reduction in billing cycle time
// annual savings
$18k
avg savings vs legacy per year
// time to live
5 days
average migration & setup time
// platform uptime
99.97%
guaranteed system availability
features

Everything your utility needs,
nothing you don't

Built for water, electric, gas, and wastewater utilities. No bloated modules, no per-user fees, no IT department required.

customer-portal.sh

Customer Self-Service Portal

Branded portal for bill pay, usage history, service requests, and account management. Reduces inbound call volume by 40%.

auto-billing.sh

Automated Meter Billing

Read meters, calculate bills, generate PDFs, and deliver by email automatically. Runs on a schedule you control.

usage-analytics.sh

Usage Analytics & Anomaly Detection

Real-time dashboards, consumption trends, and automatic anomaly flagging when usage spikes beyond baseline.

service-mgmt.sh

Service Request Management

Customers submit requests online. Requests auto-route to dispatch, create work orders, and send status updates via SMS.

rate-config.sh

Rate & Tariff Configuration

Tiered rates, block pricing, seasonal adjustments, base fees, fuel surcharges, and tax rules — all configurable without IT.

compliance-reports.sh

Compliance & Reporting Suite

Revenue reports, aging AR, usage trends, and regulatory export formats for your state utility commission — one click.

how it works

Live in 5 days, not 5 months

Our migration team handles the heavy lifting. You focus on your customers.

step-01.sh

Day 1–2 · Data Migration

We import your account database, meter history, and rate schedules from any legacy system's CSV export.

step-02.sh

Day 3–4 · Configure & Test

Set up billing rules, rate tables, and branding. Run parallel test cycles to validate accuracy before go-live.

step-03.sh

Day 5 · Go Live

Flip the switch. Customers get portal access, your team starts billing, and we remain on standby for 30 days.

pricing

Predictable pricing.
No surprises.

All plans include data migration, onboarding, and support. No per-user fees. No setup charges.

starter.plan
// starter
$299/mo

For small utilities up to 500 accounts moving off spreadsheets or aging legacy tools.

  • Up to 500 service accounts
  • Automated billing & PDF delivery
  • Customer self-service portal
  • Usage analytics dashboard
  • Email & chat support
  • Data migration included
start_free_trial()
growth.planPOPULAR
// growth
$599/mo

For utilities up to 2,500 accounts ready to fully replace their legacy billing platform.

  • Up to 2,500 service accounts
  • Everything in Starter
  • Service request management
  • Anomaly detection & auto work orders
  • Rate & tariff configuration
  • Compliance reporting exports
  • Priority support + 30-day onboarding
start_free_trial()
enterprise.plan
// enterprise
Custom

For larger utilities with 2,500+ accounts, multi-district operations, or specialized billing requirements.

  • Unlimited service accounts
  • Everything in Growth
  • Multi-district / multi-rate zones
  • SCADA / AMI API integrations
  • Dedicated account manager
  • Custom SLA & uptime guarantee
  • On-site training available
contact_sales()
faq

Common questions about
utility management

How long does migration from our current billing system take?+
Most migrations complete in 3–5 days. We import account data, meter history, and rate tables from your existing system's CSV exports. We've migrated from Harris, Incode, Cogsdale, Utility Billing Pro, and spreadsheets. We run parallel billing cycles before go-live to confirm 100% accuracy.
Does Virobit handle complex tiered rates and multi-service billing?+
Yes. Virobit supports tiered/block rates, flat rates, demand charges, seasonal adjustments, base fees, and tax rules for water, electric, gas, and wastewater — all on the same account. Rates are configured through a visual editor with no code required.
Can customers pay their bills online?+
Yes. Every plan includes a branded customer portal with online bill pay via credit/debit card or ACH bank transfer. Customers can also view usage history, submit service requests, and download past statements. The portal is mobile-friendly with no app download required.
Is there an API for integrating our meter reading equipment?+
Yes. Virobit has a REST API for meter data ingestion compatible with major AMI/AMR head-end systems. The Enterprise plan includes native integrations with SCADA systems and automated nightly reads. CSV upload is available on all plans.
What happens when a billing run has exceptions?+
Virobit automatically flags billing exceptions — zero reads, negative consumption, or usage more than 3× baseline — and holds those accounts for manual review before bills are sent. You can approve, correct, or defer each exception individually with a full audit trail.
get-started.sh
→ virobit.get_started() ✓ No credit card required ✓ Live in less than 10 business days ✓ Migration team included ✓ Cancel anytime, no penalty // Ready to ditch your legacy software?
$ book_free_demo() read_faq →